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AdvaStart Essentials

AdvaStart Essentials is our most popular support program - offering complete technology support for computers, servers, network equipment, and applications for a flat monthly rate.

AdvaStart Essentials Highlights

 

Complete Technology Support
Through a combination of live helpdesk, remote support, and proactive onsite and remote maintenance, you can rest assured knowing your systems will be available when and where you need them.

No Hourly Charges - Flat Rate
We believe that charging hourly fees for standard support is counter productive. Providers that charge by the hour make money when your systems are unavailable; whereas, eliminating hourly charges and moving to a flat-rate structure ensures that your systems do not go down in the first place.

24x7 Network & Server Monitoring
Many would be issues can be identified and resolved long before they become critical situations that result in downtime for your business. With 24x7 monitoring you can relax knowing that your systems are being watched at all times.

Encrypted Offsite Data Backups
You can protect yourself, your business, and your livelihood, by simply making sure critical data is backed-up on a regular schedule so that you are never left in a crisis. It only takes a few minutes to start backing up your critical data automatically.

Written Service Level Agreement
Talk is cheap... so we put it in writting. Ensuring that you receive a written service level agreement with your support plan lets you know we take uptime seriously.

 




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